Today, nearly two-thirds of employees are mobile and by 2030, half will be working remotely. From now on, the office moves with the employee. Indeed, under the impulse of digital technology, the work environment is changing. In mobility, to be closer to his customers, in flex office or in remote work… the employee must be able to access in a simple and secure way his resources anytime, anywhere and on any terminal. The company has moved into the ATAWAD era – anytime, anywhere, any device. In this sense, the digital workplace concentrates all the means of access to the information system (IS) and collaboration without distinction of location and user equipment.
Multiple issues to address
The digital workplace breaks down the walls of the company to facilitate the sharing of data and applications between the various stakeholders, both internal and external, within the framework of a now “extended” company whose uses can evolve rapidly.
The challenges to be met in order to reach this ultimate goal are multiple and concern not only collaboration applications (chat, voice, video, document sharing, etc.), but also the accessibility of data and applications, as well as the operation and security of solutions and agility, with a view to reducing time-to-market with respect to new needs or uses.
The vectors of digitalization of the workspace
- The network
To meet these challenges, the vectors of digitalization are numerous, starting with the network itself, an agile network supporting nomadism to make the company’s IS easily accessible from anywhere, anytime. Without a network, nothing is possible!
- Collaborative suites
Collaboration is central to the mobile, agile and extended enterprise. From now on, no more silos, but an open workspace, both internally and towards the external ecosystem (suppliers, partners, service providers, etc.). Collaboration tools are therefore becoming one of the pillars of business transformation and are approved by nearly 60% of the employees themselves ! (Scholè Marketing study , October 2017) Among their benefits: they are natively ATAWAD.
The virtualization of applications and even workstations significantly reduces hardware/software adhesion and promotes both agility and access
to data and applications, including legacy. Virtualization also contributes significantly to simplifying the operation of the digital workplace, but also to making it more secure.
- Operating solutions
Within the digital workplace, solutions are more akin to Mobile Device Management or Enterprise Mobility Management capable of simply managing the operation and security of all devices from a single platform.
- The terminals
In the digital workplace, as with any IT project, there is no universal answer. The main issue is therefore to know the precise needs according to each user profile and the objectives set. That’s why every work environment varies not only by company but also by employee. The catalog of terminals offered must be sufficiently rich to effectively meet the needs of different user populations (fixed stations, laptops, light terminals, tablets, smartphones…).
The key stages of the digital metamorphosis
The digitalization of the workspace implies having, upstream, a complete view of all the company’s “populations” and its ecosystem, as well as their specific needs. A digital workplace project is therefore built around 2 major phases:
- The mapping of the existing situation, needs and issues: The heart of the project because it will collect the precise needs, characterize the main issues and determine the blueprint to adopt.
- The opportunity study : The detailed analysis of the collected elements will then favour the elaboration of a diagnosis of the situation and the proposal of recommendations adapted to each user population.
From then on, it is possible to proceed with the tenders and implement the appropriate solutions. The digital workplace represents the 1er visible” element of the modernization of companies. A major differentiator in recruitment and employee engagement, with 80% of candidates believing that digital technology and mobility have a positive impact on their motivation (source
Edenred-Ipsos of 2015)
Informed support from start to finish is crucial to establish and implement a digital workplace strategy. This is the mission of LUCERNYS, from the diversification of terminals, to the virtualization of workstations, and the evolution towards SaaS solutions.
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